Privacy Policy
This Privacy Policy governs the collection, processing, storage, and transfer of personal data by New Education Resources Private Limited ("we", "our", "us", or "the Platform") under the Digital Personal Data Protection Act 2023 (DPDP Act, India), the Information Technology Act, 2000, and where applicable, the General Data Protection Regulation (EU GDPR).
1. Data Fiduciary Identity
Under Section 2(i) of the DPDP Act 2023, the Data Fiduciary responsible for your personal data is:
- Entity: New Education Resources Private Limited
- CIN: U80904KA2021PTC148920
- Registered Address: Tech Innovation Enclave, 4th Floor, Sector 5, HSR Layout, Bengaluru, Karnataka 560102, India
- Official Contact Email: [email protected]
- Data Protection Officer: [email protected]
2. Categories of Data We Collect
We collect the minimum information necessary to provide open educational resources and respond to academic inquiries:
| Category | Data Elements | Collection Purpose |
|---|---|---|
| Academic Subscription | Email address | Delivering weekly curriculum updates, exam mock notifications, and open textbook releases via https://api.neweducationresources.com/v1/subscribe. |
| Academic Inquiries | Full name, institutional or personal email, message text | Responding to teacher inquiries, school partnership proposals, and curriculum feedback via https://api.neweducationresources.com/v1/contact. |
| Technical Telemetry | IP address, browser user-agent, pages visited, resource download counts | Server security monitoring, load balancing, preventing DDoS attacks, and aggregate download analytics without profiling. |
3. Lawful Basis for Processing
We process your personal data under the following legitimate grounds:
- Consent: Explicit, affirmative consent provided when you subscribe to our newsletters or submit contact forms.
- Legitimate Educational Use: Operating our public educational repository and fulfilling requests made by school administrators or students.
- Legal Obligation: Complying with Indian regulatory requirements, tax authorities, or court directives issued in Bengaluru.
4. Protection of Minor Data (Under 18 Years)
In strict compliance with Section 9 of the DPDP Act 2023:
- We do not engage in targeted behavioral advertising aimed at children.
- We do not track or profile student user behavior across external websites.
- Our resources and virtual labs are accessible without requiring students under age 18 to create accounts or submit personal identifiers.
5. Data Sharing & Third-Party Disclosures
We do not sell, rent, or monetize personal information. Data is shared only with:
- Secure cloud infrastructure providers situated in India (MeitY-empaneled cloud centers) for hosting and email delivery.
- Statutory regulatory authorities or law enforcement agencies upon valid legal summons under Indian law.
6. Data Retention & Security Standards
Personal data is encrypted in transit using TLS 1.3 encryption and stored in encrypted databases (AES-256). Inquiries submitted through our contact form are retained for 180 days for academic audit and correspondence resolution, after which they are permanently expunged.
7. Your Statutory Rights
Under Chapter III of the DPDP Act 2023 and Articles 15–22 of the GDPR, you possess:
- Right to Access: Request a summary of personal data held about you.
- Right to Correction & Erasure: Request updating of obsolete data or permanent erasure of your email records.
- Right to Grievance Redressal: File a formal complaint with our Data Protection Officer.
- Right to Nominate: Nominate an individual to exercise rights on your behalf in the event of incapacity.
8. Grievance Redressal Officer
For any privacy concerns, data subject access requests (DSAR), or errata in processing, contact our Grievance Redressal Officer:
New Education Resources Private Limited
Tech Innovation Enclave, 4th Floor, Sector 5, HSR Layout, Bengaluru, Karnataka 560102
Email: [email protected] | Telephone: +91 (80) 4129-8890
Response Window: Within 7 business days from receipt.